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Returns & Exchanges
If you are not completely satisfied with your purchase, you may return unopened products within 30 days of delivery for a full refund.
1
Initiate Request
Contact our support team at support@centellian24.com with your order number and reason for return.
2
Pack Your Items
Securely pack the unused products in their original packaging to prevent damage during transit.
3
Ship the Package
Affix the provided return label and drop the package off at your nearest authorized carrier location.
4
Receive Refund
Once our warehouse inspects the return, a refund will be issued to your original payment method within 5-10 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing